This Privacy Policy explains how Bell Systems ("we", "us", "our"), based at E.O. Riou Agriniou 23, Agrinio 301 31, Greece, collects, uses, and protects your personal data when you visit our website or contact us about our products. We are committed to handling your data in line with the EU General Data Protection Regulation (GDPR).
1. Information We Collect
We collect information you provide directly to us, such as when you fill in our contact or order form. This may include your name, email address, phone number, location/country, and any details you share about your church's bells, tower clock, or existing automation. We do not collect payment information through the Site.
2. How We Use Your Information
- To respond to your inquiries and provide quotes or product information.
- To process and fulfill orders you place with us.
- To communicate with you about your order, installation, or support needs.
- To improve our website and product offering.
3. Legal Basis for Processing
We process your personal data on the basis of your consent (when you submit a form), the necessity to take steps toward entering a contract with you (processing an order), and our legitimate interest in responding to inquiries and operating our business.
4. Cookies
Our website may use minimal, essential cookies required for the site to function correctly. We do not currently use third-party advertising or tracking cookies. If this changes, this policy will be updated accordingly.
5. Sharing Your Information
We do not sell or rent your personal data. We may share information with trusted service providers who help us operate our business (such as shipping carriers or email service providers), solely for the purpose of fulfilling our services to you, and only to the extent necessary.
6. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law (for example, accounting and tax obligations).
7. Data Security
We take reasonable technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse.
8. Your Rights
Under GDPR, you have the right to access, correct, delete, or restrict the use of your personal data, and the right to data portability and to object to processing. To exercise any of these rights, contact us at info@bellsystems.gr. You also have the right to lodge a complaint with your local data protection authority.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.
10. Contact Us
If you have questions about this Privacy Policy or how we handle your data, contact us at info@bellsystems.gr or (+30) 26410 33344.